Privacy Statement

Where does my data go?

Privacy concerns regarding E-Mail are addressed in the E-Mail Terms Of Use document. For those who prefer, the short version is that unless you have previously setup a PKI (or similar) method for the secure delivery of your messages to Dig Safely New York, Inc., you will consider all e-mail to be public. "Confidentiality Notices" are irrelevent.

Privacy regarding www.DigSafelyNewYork.com

Dig Safely New York, Inc. maintains the usual plethora of webserver logs. It includes but is not limited to the pages that were viewed, the viewer's IP address, and any "browser tags" configured by the user.

Cookies are used to track www session state; these txt files persist for the length of the user's visit, and are intended to be automatically discarded immediately after. At this point in time, Dig Safely New York, Inc. should not place any persistent cookies on a visitor's machine (and if it does, notify immediately).

Privacy regarding i-notice on irth.DigSafelyNewYork.com

The Dig Safely New York, Inc. i-notice program allows excavators to send stake-out requests to utilities. As the purpose of this program is to send these stake-out requests to these utilities, users should expect these utilities will receive any and all information provided in each request.

Privacy regarding Stake-out requests in general

As above, Dig Safely New York, Inc. exists to allow excavators to send stake-out requests to utilities. As the purpose of making a stake-out request is to send it to these utilities, users should expect these utilities will receive any and all information provided in each request.

With the exception of what is required to facilitate the stake-out request process (above), Dig Safely New York, Inc. does not sell, lease, or otherwise "give out" the email, phone, or mailing addresses of our users. Dig Safely New York, Inc. may occasionally use such information itself, for the purpose of furthering the mission of Dig Safely New York, Inc.; examples would include newsletters, free breakfast invitations, wall calendars, or other uses that directly relate to damage prevention.

Dig Safely New York, Inc. may release and or produce data indicating if a specific excavation may have had a corresponding stake-out request, along with any candidate stake-out requests that might be the actual stake-out request in question. Typically this data is produced at the request of the excavator, a member utility, their agent, or other entity when a damaged facility is being investigated.

Privacy regarding telephony assets

Expect all telephone communications made to or originating from Dig Safely New York, Inc. to be recorded. Expect all telephone communications made to or originating from Dig Safely New York, Inc. to be public.

The majority of telephone conversations at Dig Safely New York, Inc. are, in fact, recorded. These recordings are routinely reviewed for quality of service, and any call might be used at any time for training on a particular topic.

Likewise, specific recordings can be requested by the excavator, a member utility, their agent, or other entity when a damaged facility is being investigated.