|
|
Privacy concerns regarding E-Mail are addressed in the E-Mail Terms Of Use document. For those who prefer, the short version is that unless you have previously setup a PKI (or similar) method for the secure delivery of your messages to Dig|Safely. New York, you will consider all e-mail to be public. "Confidentiality Notices" are irrelevent.
Dig|Safely. New York maintains the usual plethora of webserver logs. It includes but is not limited to the pages that were viewed, the viewer's IP address, and any "browser tags" configured by the user.
Cookies are used to track www session state; these txt files persist for the length of the user's visit, and are intended to be automatically discarded immediately after. At this point in time, Dig|Safely. New York should not place any persistent cookies on a visitor's machine (and if it does, notify immediately).
The Dig|Safely. New York i-notice program allows excavators to send stake-out requests to utilities. As the purpose of this program is to send these stake-out requests to these utilities, users should expect these utilities will receive any and all information provided in each request.
As above, Dig|Safely. New York exists to allow excavators to send stake-out requests to utilities. As the purpose of making a stake-out request is to send it to these utilities, users should expect these utilities will receive any and all information provided in each request.
With the exception of what is required to facilitate the stake-out request process (above), Dig|Safely. New York does not sell, lease, or otherwise "give out" the email, phone, or mailing addresses of our users. Dig|Safely. New York may occasionally use such information itself, for the purpose of furthering the mission of Dig|Safely. New York; examples would include newsletters, free breakfast invitations, wall calendars, or other uses that directly relate to damage prevention.
Dig|Safely. New York may release and or produce data indicating if a specific excavation may have had a corresponding stake-out request, along with any candidate stake-out requests that might be the actual stake-out request in question. Typically this data is produced at the request of the excavator, a member utility, their agent, or other entity when a damaged facility is being investigated.
Expect all telephone communications made to or originating from Dig|Safely. New York to be recorded. Expect all telephone communications made to or originating from Dig|Safely. New York to be public.
The majority of telephone conversations at Dig|Safely. New York are, in fact, recorded. These recordings are routinely reviewed for quality of service, and any call might be used at any time for training on a particular topic.
Likewise, specific recordings can be requested by the excavator, a member utility, their agent, or other entity when a damaged facility is being investigated.
This page copyright © 1995-2008 by DigSafelyNewYork, Inc. All rights reserved.